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SIP IVR Overview
CCIVR Overview
CCasrIVR Overview
       

Call Center Application Overview
SIP and Analog IVR Solutions Overview
Call Recording, Conference Bridge, SIP Soft Phone Overview
Call Billing Solution Overview
CTI Tools Overview
 

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SIP IVR
CCIVR
CCasrIVR
       
  Overview
SIP IVR is a standalone IP Telephony application based on SIP protocol that provides automated inbound/ outbound call interactions based on touch tone commands supplied by customers.

As pure software solution, SIP IVR keeps the costs down while connecting directly to any IP-PBX equipped with SIP extensions. No additional telephony hardware is necessary.

Learn how CCPro helps you lowering the costs in Call Centers
Key Features
  • Integrate with Panasonic KX-TDE/NCP IP-PBXs
  • Easily incorporate into the telephony infrastructure already in-place
  • No need of telephony Boards to play messages and get responses
  • Provide interactions with Databases
  • Seamlessly work with ACD

Benefits

  • Cost-effective software solution
  • Easy to use and easy to upgrade lines capacity
  • Extend business hours operation
  • Effective ROI in just a few months after installation
  • Personalized call experience
  • Enhance productivity

Custom Development

  • Unlimited IVR Menu Selection By Caller
  • Simple To Complex Call Routing
  • Outside Phone Transferring Rules
  • Database Access and Update
  • Simple To Complex IVR Scripts
  • Text To Speech Converter

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