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CCRecord Pro
Conference Bridge
VM Connect
Direct Care Connect (DCC)
Direct Care Monitor
Overview
Poltys Direct Care Monitor (DCM) is a powerful call monitoring tool designed for Assisted Living Facilities and Nursing Homes providing:
Real-time monitoring and reporting of patients alarms and emergency calls delivered to caregiver personnel
Comprehensive real-time and historical tools for Patient/ Caregiver tracking and Queue statistics
Key Features
Integrate with Panasonic KX-TDA/ TDE/ NCP IP-PBXs
Real-time monitoring of caregiver ACD groups defined according to the alarm levels
Comprehensive alarms reporting
Email notifications sent to personnel supervisor for each alarm encountered
911 emergency notifications management
Supervisor audible alert
Supervisor popup window with warning message
Notification delivered to predefined emergency ACD group
Display real-time PBX call activity
Enhanced Counters and Timers management
Real-time performance graphs
Full PBX ACD statistics and reports
Predefined report templates for quick report generation
Call billing
Benefits
Real time monitoring of the quality of service delivered to the patients
