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CCRecord Pro Overview
Conference Bridge Overview
Voice Mail Connect Overview
Direct Care Connect Overview
Direct Care Monitor Overview

Call Center Application Overview
SIP and Analog IVR Solutions Overview
Call Recording, Conference Bridge, SIP Soft Phone Overview
Call Billing Solution Overview
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CCRecord Pro
Conference Bridge
VM Connect
Direct Care Connect
Direct Care Monitor
  Overview

Direct Care Connect solution helps Assisted Living Facilities and Nursing Homes managing the communications and the personnel effectively.

Key Features
  • Immediate text display of patient, room and call status
  • Direct call-back to patient room speaker
  • Automatic forwarding to alternate caregiver
  • Automatic patient assignment by shift
  • Dynamic text messaging from Caregiver Receptionist workstation
  • Real-time alarm, queue, and caregiver status
  • Three Alarm Escalation Levels with email notifications
  • Fully programmable patient-caregiver-group assignments with individual alarm priorities
  • Comprehensive alarm and actions logging with customizable reports
  • Integrate with the top-selling nurse call systems
  • Alarm priority algorithms
Benefits
  • 3rd-Party Nurse Call Systems integration
  • Quick and direct access to caregivers and staff
  • Higher level of patient care outcomes
  • Increased medical staff efficiency
  • Optimize workflow
  • Seamless integration with the best Panasonic digital telephone devices
  • Keep track of caregivers performance

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