Poltys - Agent pop-up, Instant Messaging, User Mobility,Voice Recording, IVR interactions, 3rd-Party CRM systems integration

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CCPro	CCRecord Pro	CCTalk	CCView	PBXMon Pro

CCS Feature Comparison

CCAccounting

CCView Lite

CCView

CCPro

CCTalk

CCIVR

CCasrIVR

CCRecord Pro

ENTERPRISE EDITIONS AVAILABLE: CCAccounting , CCView and CCPro products, part of Call Center Suite, come now as Multi-site Enterprise Editions allowing connections with up to 8 networked Panasonic IP-PBXs simultaneously via CTI Link. Refer to Call Center Suite Enterprise Editions Application Notes to learn more about the distributed CTI configuration.

Call Center Suite integrates a wide set of Unified Communication applications:

Legacy and IP Telephony call control and voice streaming
Unified Presence
Instant Messaging
User Mobility
Voice Recording
Agent Pop-up with 3rd-Party CRM systems integration
Built-in CRM support
IVR interactions touch tone or speech driven
Integrate with NetSuite ERP and SalesForce CRM

Call Center Suite is compatible with Panasonic KX-TDA/ KX-TDE/ KX-NCS IP-PBXs .