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Call Center Pricing Information

How to Order from Poltys, Inc.
Call Center Application Pricing
SIP and Analog IVR Solutions Pricing
Call Recording, Conference Bridge, SIP Soft Phone Pricing
Call Billing Solution Pricing
PBX Status and Extension Monitoring, CTI MUX Pricing

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Toll Free: +1 (877) 257-1268
Fax: +1 (864) 752-1568

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Product Part Number Decription Request quote
CCPro
 PYCCP CCPro product including:
  • 1 (one) CCServer License
  • 5 (five) CCSupervisor Licenses
  • 5 (five) CCAgent Licenses
  • 1 (one) Year Dealer Service License Agreement

Supports maximum 15 CCSupervisors, 100 CCAgents

Single Site Edition Enterprise Edition

CCView Lite
 PYCCVL
 CCView Lite product including:
  • 1 (one) CCServer License
  • 1 (one) CCSupervisor Licenses
  • 1 (one) Year Dealer Service License Agreement
CCView
 PYCCV
 CCView product including:
  • 1 (one) CCServer License
  • 5 (five) CCSupervisor Licenses
  • 1 (one) Year Dealer Service License Agreement

Supports maximum 15 CCSupervisors

Single Site Edition Enterprise Edition

CCSupervisor Bundle
 PYCCSAS
  • 5 (five) CCSupervisor Licenses Bundle
  • 1 (one) Year Dealer Update & Maintenance Contract
  • CCView and CCPro support up to 15 CCSupervisors
  • Available only for CCView and CCPro
CCAgent Bundle
 PYCCAA
  • 5 (five) CCPro Pop-Up Agent Licenses Bundle
  • 1 (one) Year Dealer Update & Maintenance Contract
  • CCPro supports up to 100 CCAgents
  • Available only for CCPro
Hold Time in Queue Add-on
PYCCSDISA Add-on for call center products that plays the estimated hold time in Queue. Using DISA board calls are answered and the IVR plays the estimated hold time based on the real hold times for a previous period of time.

Includes 1 (one) Year Dealer Service License Agreement.
CRM Integration Add-on (1st - party TSP)
 PY1PTSP
 Middleware add-on that easily integrates the Poltys CCPro with any Microsoft TAPI compliant CRM system of choice, including Maximizer, Tigerpaw and Microsoft CRM 3.0.

Includes:

  • 5 (five) TSP bundle
  • 1 (one) Year Dealer Update & Maintenance

 

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