and Panasonic offer you a Call Center solution with Real-Time Graphics, ACD Reports, Built-in Call Accounting, Real time Monitor and CRM integration.
Supervisors can allocate adequate resources with tools needed to improve performance.
Real-Time Monitor allows supervisors to change agents, as needed, to balance workloads.
Historical Reports provides global group information and individual performance. To learn more,
Poltys CA Modules bring new functionality for the Panasonic Communication Assistant.
Panasonic CA and Poltys CA Modules create an unified application suite. CA Modules are derived from existing Poltys applications.CA Modules use the propriety Panasonic CTI interface for a seamless integration with Panasonic CA and PBX.
Languages available for user interface: English, German, and Spanish.
Orchard Park teams with Poltys and Panasonic to deliver improved patient care.
To achieve its mission of providing excellent care to its patients, Orchard Park Rehabilitation and Healthcare, a premier skilled nursing facility in Orem, UT, sought to speed up its response time. With 59 patients in residence, the nursing staff was constantly on the run and wanted to improve their efficiency.
Orchard Park turned to Selectric, a systems technology integrator from Linden full story