Poltys - CTI Applications for Panasonic KX-TDA/ TDE/ NCP IP-PBX Series

Poltys Direct Care Connect product gets certified for comprehensive CSTA interoperability with Panasonic PBXs


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Anderson, SC (July 19, 2010) – Poltys, Inc. (www.poltys.com), announced today that Direct Care Connect had passed the interoperability certification against the Panasonic PBXs. The interoperability tests had beed performed within the Panasonic Solution Developer Network program.

Poltys become Gold Partner of Panasonic Solution Developer Network

Anderson, SC (April 2, 2010) – Poltys, Inc. (www.poltys.com), announced today that became Gold Partner of the Panasonic Solution Developer Network.

Poltys Call Center Suite products get certified for comprehensive CSTA interoperability with Panasonic PBXs

Anderson, SC (February 2, 2010) – Poltys, Inc. (www.poltys.com), announced today that Call Center Suite products had passed the interoperability certification against the Panasonic PBXs. The interoperability tests had beed performed within the Panasonic Solution Developer Network program.

Poltys Call Center Suite consists of the following products:

CCPro
Desktop Assistant
CCView and CCView Lite
CCAccounting
CCRecord Pro
CCAccounting

Panasonic announces strategic relationship with Poltys, Inc. to offer call management tools to improve customer service

NEW YORK, NY (November 6, 2008) – Panasonic Consumer Electronics Company today announced the formation of a strategic relationship with Poltys, Inc., a software application developer and provider for enhanced communication solutions as well as many other sophisticated software based applications. With the formation of this relationship Panasonic’s Communications Solutions Group can now deliver applications ranging from simple call centers to enhanced communication platforms with voice recognition that scale from small companies to enterprise offerings covering several sites with a single platform.

“With Poltys, Inc. Panasonic is pleased to offer a comprehensive call center suite solution that enhances our small and medium size PBX and IP telephony systems,” said Bill Taylor, Vice President, Communications Solutions Group, Panasonic Consumer Electronics Company. “Thanks to Poltys, we’re able to expand our product portfolio providing customers with products focused on enhancing the level of service they provide to their customers while saving them money...”

New Features for Call Center Suite Product Line

Anderson, SC (September 9, 2008) – Poltys, Inc. (www.poltys.com), announced today the release of version 1.6.3 for the Call Center Product Suite. “With the release of this software update our customers will enjoy the added value of features that we developed based on their feedback.” said Ovidiu Rancu, Vice President, Poltys Inc. “This software release contains over 60 new features focused on simplifying the tasks that supervisors perform on a daily basis. These applications coupled with our professional services means we can deliver a total solution quickly and efficiently.”

The features listed below are just a small sample of the enhancements in this software version:

Text chats between agents controlled by Supervisors - CCPro only.
Email notification of alarms when threshold values are exceeded
Ability to control call recording of specific agents from the real time monitor screen
Easy access to silent monitor agents by right clicking the agent icon and selecting.
Expanded status monitoring adding extensions that are not in a call distribution group.
Enhanced sorting of stored customer data records.
Added reports
Account Code Report
- Department Report
- Analysis Report
- Extension Charge Report
- Charge Report
- Intercom extension Report

Poltys and Telecom Professional form strategic alliance to deliver advanced communication solutions and professional services

New York , NY (September 8, 2008) – Poltys Inc. announced the formation of a strategic alliance with Telecom Professional to introduce their advanced application solutions and professional services to dealers in the United States . The wide range of solutions offered is geared for sales to the telecom dealer community.

Lawrence White the founder of Telecom Professional Inc. (TPI), has over 30 years of experience in the telecom dealer channel, and was part of the founding core in Toshiba Telecom, ISOETEC, and Panasonic Business Telephone Systems. The management of Telecom Professional has been instrumental in marketing and specifying products used by hundreds of thousands of users. Telecom Professional has a close working relationship with the dealer community, and is well known and respected in the industry” said Ovidiu Rancu Vice President of Poltys, Inc.

“Poltys extraordinary depth and understanding in building software based solutions coupled with Telecom Professional dealer channel and product knowledge is a winning combination”, said Lawrence White, President of Telecom Professional Inc.. He continued, “At TPI we are very excited to join forces with Poltys and look forward to introducing the current and future products Poltys has to offer to the dealer community. “ Dealers need a partner they can trust to help them in all phases of the selling and installation process. Lawrence White is convinced the dealer community will quickly realize the professional ability Poltys and Telecom Professional together have in delivering a total solution for their customers.

The unique combination of deep engineering expertise of Poltys, as well as their industry knowledge will produce product offerings driven by market demand that are unparalleled in the industry. Another distinct advantage Poltys brings to the dealer community is their ability to perform remote installation support, technical support, and training to any site worldwide. This drastically cuts down the learning curve for the dealer so they can maintain profitability even on their first installation.

Poltys Inc. announces the stock purchase of G3 NOVA Communications

Anderson, SC (March 25, 2008) Poltys Inc. (www.poltys.com) has purchased the stock of G3 NOVA Communications a leading developer of software for telecommunications.

Effective immediately the G3 NOVA Communications product line will be sold under the POLTYS brand name. “Purchasing the company and using of the Poltys, Inc. brand name going forward will help both companies in developing and selling products around the world. POLTYS will continue to enhance and expand the G3 NOVA Communications product line “according to Poltys executive management.

Troubleshooting Tools and New Software Options of Call Center Suite for Panasonic KX-TDA/ KX-TDE

G3 NOVA new range of products is diversified by customer desires and aimed to fulfill more real-world business needs

Anderson, SC (November 14, 2007) Poltys, Inc. announced today that G3 NOVA Communications (www.g3novacommunications.com), a leading software development group, released for general availability the PBX Status and Extension Monitoring Suite and new components for Call Center Suite for Panasonic's KX-TDA/ KX-TDE/ KX-NCP IP-PBX series

Poltys, Inc. distributes worldwide the G3 NOVA Communications products.

CCTalk for Panasonic KX-TDE is Available for Distribution

Transform your computer in an effective productivity communication device and enjoy user mobility and cost saving on long-distance calls using Panasonic KX-TDE

Anderson, SC (October 26, 2007) Poltys, Inc. announced today that G3 NOVA Communications (www.g3novacommunications.com), a leading software development group, released the CCTalk SIP softphone for Panasonic's KX-TDE IP-PBX series for general availability.

Poltys, Inc. distributes worldwide the G3 NOVA Communications products.