and Panasonic offer you a comprehensive Call Center solution with Real-Time Graphics, ACD Reports, Built-in Call Accounting, Real time Monitor and CRM integration.
Supervisors can allocate adequate resources with tools needed to improve performance.
Real-Time Monitor allows supervisors to change agents, as needed, to balance workloads.
Historical Reports provides global group information and individual performance.
Stay Connected Wherever You Are!
Poltys CA RCS solution for mobile devices provides Mobility and Unified Communications for your business is released for general availability.
The world of work may change constantly, and you might find yourself working at your desk, in a meeting, at home or on the move, but one thing remains constant – the need to stay in contact with colleagues, customers and partners.
Poltys CA RCS is the response of this business-critical need. More...
Orchard Park teams with Poltys and Panasonic to deliver improved patient care.
To achieve its mission of providing excellent care to its patients, Orchard Park Rehabilitation and Healthcare, a premier skilled nursing facility in Orem, UT, sought to speed up its response time. With 59 patients in residence, the nursing staff was constantly on the run and wanted to improve their efficiency.
Orchard Park turned to Selectric, a systems technology integrator from Linden. Full story...